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Can I cancel my pre-order?Updated 9 months ago

Yes, you can cancel your pre-order. Please note that a 5% cancellation fee will be applied to all order cancellations, including pre-orders. This fee covers the costs associated with processing the original payment and restocking the items. 

Instead of canceling your order, if you would like to exchange it for a different item of equal or greater value, we will waive the 5% cancellation fee.  

To proceed with the cancellation or exchange, please reach out to our customer support team.

For more information please refer to our Returns/Cancellations/Pre-Orders Policy.

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