Can I cancel my pre-order?Updated 9 months ago
Yes, you can cancel your pre-order. Please note that a 5% cancellation fee will be applied to all order cancellations, including pre-orders. This fee covers the costs associated with processing the original payment and restocking the items.
Instead of canceling your order, if you would like to exchange it for a different item of equal or greater value, we will waive the 5% cancellation fee.
To proceed with the cancellation or exchange, please reach out to our customer support team.
For more information please refer to our Returns/Cancellations/Pre-Orders Policy.