Submit a ticket using our contact form.
We Will respond as soon as possible

Apex Sim Racing

Please submit a ticket on <a href="https://discord.com/channels/1111167845435453482/1111169928255512686?ref=39691" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank" title="Official Simagic Discord Page">The Simagic Official Discord Page.</a>If you need further assistance please contact our customer service team.

Please submit a ticket on The Simagic Official Discord Page. If you need further assistance please contact our customer service team.

I have a issue with an Simagic Product?

Brand Help

When will my pre-order ship?

Can I cancel my pre-order?

How can I find out when the Moza AB9 will be back in stock?

Where is your physical store located?

Pre-Order Help

How do I cancel my order?

How do I return my order?

Why does my order need to been verified?

How can I check if my order has been verified?

What should I do if I receive only part of my order or if parts are missing?

How do I apply promo/discount codes?

Can I combine multiple orders to reduce shipping costs?

When will I get my refund?

Pit Pass Rewards

What is your Phone Number

What forms of payment do you accept?

Do you offer price matching?

Can I hold an item for purchase later?

Will tariffs affect the price of my pre-order?

Order Help

How do I track my order?

When Will My Order Ship?

Where do you ship from?

My order was marked delivered but it’s not here.

Do you ship worldwide?

Which Carrier Was My Order Shipped With?

Shipping & Tracking

I have a issue with an Apex Sim Racing Product?

I have an issue with a Moza Racing Product?

I have an issue with a Cube Controls Product?

What should I do if my Moza bundle is not functioning

How can I differentiate between two versions of a button box mount?

How Do I connect my Apex Sim Racing LED Eyebrows In Simhub?

What should I do if the main ignition toggle on my button box is not working as ON - OFF?

How do I mount a non simagic wheel to my simagic alpha wheel base?

What is included with the Moza Racing R5 Bundle?

Simagic Alpha vs Alpha EVO: Which One’s Right for You?

Simagic P1000 vs P2000: Which One's Right for You?

My Moza Racing Steering Wheel paddles stopped working

Product Help

Moza R3 Xbox / PC Game Compatibility list

Is The Apex Sim Racing Dash Board Compatible with my Wheelbase / Mount?

Which Simagic wheels are compatible with 3rd Party wheel bases?

Which Moza Racing wheels are compatible with 3rd Party wheel bases?

Can you run other manufacturers wheels on the Simagic / Moza Racing Wheel Bases

Product Compatibility

Are Simagic Alpha Power supplies available for purchase?

Do you provide sponsorship?

How do I apply store credit?

Are any products compatible with console ?

How to use Twist in Style Tnuts

Cube Controls Warranty

Protect Your Gear: CPS Warranty Explained

Warranties

MOZA Pit House Force Feedback (FFB) Tuning Guide for iRacing & More

Simagic Alpha EVO Settings for Assetto Corsa Competizione (ACC)

Simucube Force Feedback Setup Guide

Guides

Can I still use an expired discount code?

I have a issue with an Simagic Product?Updated 9 months ago