My Moza Racing Steering Wheel paddles stopped workingUpdated 9 months ago
Here is a step-by-step guide to resolve the problem:
1. Close iRacing and MOZA Pit House
To ensure a clean restart, first, close both iRacing and the MOZA Pit House application completely. Make sure to check your system tray (the arrow in the bottom right corner of your Windows taskbar) to fully exit Pit House.
2. Recalibrate the paddles
- Open MOZA Pit House.
- Navigate to the Recovery and Reset page. In some versions, this is labeled as the second-to-last side tab.
- On the Recovery and Reset page, find and click the Calibrate Paddles button.
- Follow the on-screen instructions to complete the calibration process for both your upshift and downshift paddles.
3. Restart your computer and wheel base
- Shut down your computer.
- Power off your MOZA wheel base.
- Restart your computer and then power on your wheel base.
4. Relaunch MOZA Pit House and iRacing
- Open MOZA Pit House and confirm that the paddles are registering correctly in the software.
- Launch iRacing and test the shifters on a track.
Other potential solutions
- Check for connection issues: While your buttons still work, a brief disconnect can sometimes affect the paddles. Make sure your USB cables are plugged in securely, preferably directly into a USB 3.0 port on your computer rather than a hub.
- Roll back firmware: If the issue persists, the latest firmware may be faulty. In MOZA Pit House, you can try rolling back to the previous firmware version that was working for you. Users have reported success with this for similar update-related problems.
- Contact MOZA Support: If none of these steps work, you may have a deeper software or hardware issue. The best next step is to submit an error report through Pit House and contact MOZA's support team directly.