Can I add, remove, or change items in my order?Updated 24 minutes ago

Yes, as long as your order hasn't shipped yet.

How to request a change

Contact us at [email protected] (or by chat, text, or phone) with your order number and what you'd like to change, for example:

• Add an item, such as a baseplate, mount, cable, or extra module you forgot
• Remove an item, such as a duplicate you ordered by mistake
• Swap an item for a different version or model

What happens next

• Adding or upgrading: we'll update your order and email you an invoice or updated confirmation for the difference. Once it's paid, everything ships together, so you don't pay for a second shipment.
• Removing or downgrading: we'll update your order and refund the difference to your original payment method.

Not sure what you need?

If you're unsure whether an item includes something (for example, whether pedals come with a baseplate), ask us before or right after ordering and we'll make sure your order has everything your setup needs.

Good to know

• Promotions and discount codes can't be stacked. Only one discount applies per order.
• Once your order has shipped, it can't be changed. You can place a new order for extra items, or start a return for unwanted ones. See How do I return my order?