Coverage Period. The warranty applies to the original owner and isn't transferable if the product changes hands. What's Covered. Cube Controls will replace, at their discretion, malfunctioning, faulty or incorrectly manufactured parts following inspe

Coverage Period<table><thead><tr><th>Purchase Type</th><th>Warranty Period</th></tr></thead><tbody><tr><td>Consumer (personal use)</td><td>24 months</td></tr><tr><td>Business / commercial use (e.g. sim racing venues)</td><td>12 months</td></tr></tbody></table>The warranty applies to the original owner and isn&apos;t transferable if the product changes hands.What&apos;s CoveredCube Controls will replace, at their discretion, malfunctioning, faulty or incorrectly manufactured parts following inspection. Any parts replaced under warranty become the property of the manufacturer.What Isn&apos;t CoveredThe warranty is valid only where the product has been used as intended and maintained according to the manual. It&apos;s void if repairs or modifications have been carried out by you or an unauthorized party, other than the standard maintenance described in the manual.It doesn&apos;t cover damage from:<ul><li>Excessive stress or inappropriate operating methods</li><li>Continued use after an anomaly has been noticed</li><li>Failure to follow the use and maintenance instructions</li><li>Inexperience, negligence, or poor or omitted maintenance</li></ul>Accidental damage isn&apos;t covered by any manufacturer warranty. See our article on CPS Warranty coverage if you&apos;d like protection for drops, spills and other accidents.How to ClaimStart your claim through our returns portal:<a href="https://www.apexsimracing.com/apps/redo/returns-portal/login">https://www.apexsimracing.com/apps/redo/returns-portal/login</a>Log in with your order details and follow the prompts. If you have trouble with the portal, email <a href="mailto:support@apexsimracing.com">support@apexsimracing.com</a> with your order number. We&apos;ll raise the claim with Cube Controls on your behalf.What You&apos;ll Need<ul><li>The product type and model</li><li>Date of purchase, with proof of purchase (invoice or payment receipt)</li><li>A detailed description of the fault, with photos or video where it helps</li></ul>Proof of purchase is required. Without it, replacement costs fall to you.Please return the product with all its original accessories and packaging. Incomplete returns can delay the claim.Shipping CostsFor repairs or replacements approved under warranty, the manufacturer covers transport and shipping. If the fault turns out to fall outside the warranty because of misuse or unauthorized modification, shipping is at your cost.Response TimesCube Controls is an Italian manufacturer and observes an annual summer closure in August, along with a holiday closure over Christmas and New Year. Claims raised during those periods will be picked up when they reopen. We&apos;ll tell you if that affects your case.Where You Bought It MattersWe can only handle warranty claims for products purchased from Apex Sim Racing. If you bought from another retailer or direct from Cube Controls, please contact them.Questions? <a href="mailto:support@apexsimracing.com">support@apexsimracing.com</a>

Cube Controls Warranty

A CPS (Consumer Priority Service) Warranty is extra protection for your gear — covering accidental damage, repairs, or full replacement — after your manufacturer’s warranty runs out. Whether you’re protecting a $10 cable or a $3,000 wheelbase, CPS he

<h3 data-start="636" data-end="663" id="isPasted">What is a CPS Warranty?</h3>A CPS (Consumer Priority Service) Warranty is extra protection for your gear &#x2014; covering accidental damage, repairs, or full replacement &#x2014; after your manufacturer&#x2019;s warranty runs out.Whether you&#x2019;re protecting a $10 cable or a $3,000 wheelbase, CPS helps cover the unexpected.<hr data-start="944" data-end="947"><h3 data-start="949" data-end="973" id="what-does-cps-cover">What Does CPS Cover?</h3><ul data-start="974" data-end="1232"><li data-start="974" data-end="1038">Accidental Damage: Drops, spills, rips &#x2014; the oops moments.</li><li data-start="1039" data-end="1154">Product Repair or Replacement: Depending on the value and plan tier, CPS will repair your item or replace it.</li><li data-start="1155" data-end="1232">Prepaid Shipping: No out-of-pocket shipping costs for warranty service.</li></ul><hr data-start="1234" data-end="1237"><h3 data-start="1239" data-end="1271" id="how-long-does-coverage-last">How Long Does Coverage Last?</h3>CPS warranties vary based on the product and plan you choose:<ul data-start="1334" data-end="1521"><li data-start="1334" data-end="1423">1-Year Replacement (For products under $10 &#x2014; perfect for cables and accessories).</li><li data-start="1424" data-end="1521">Up to 3-Year Repair Plans (For products up to $3,000 &#x2014; ideal for high-end rigs and gear).</li></ul>&#x1F6E1;&#xFE0F; Important: Coverage starts after the manufacturer&apos;s warranty ends. So you&#x2019;re double-covered, with no gap in protection.<hr data-start="1654" data-end="1657"><h3 data-start="1659" data-end="1689" id="why-add-cps-to-your-order">Why Add CPS to Your Order?</h3><ul data-start="1690" data-end="1925"><li data-start="1690" data-end="1757">Peace of Mind: Sim racing gear isn&#x2019;t cheap. Accidents happen.</li><li data-start="1758" data-end="1853">No Hassles: CPS makes it simple to file a claim &#x2014; fast service, no complicated paperwork.</li><li data-start="1854" data-end="1925">Protect Your Investment: One bad crash shouldn&#x2019;t total your gear.</li></ul><hr data-start="1927" data-end="1930"><h3 data-start="1932" data-end="1964" id="how-to-purchase-cps-warranty">How to Purchase CPS Warranty</h3><ul data-start="1965" data-end="2158"><li data-start="1965" data-end="2017">Add the CPS Warranty to your cart during checkout.</li><li data-start="2018" data-end="2072">Choose the right tier based on your product&apos;s value.</li><li data-start="2073" data-end="2158">You&apos;re good to go &#x2014; protection kicks in after your manufacturer&#x2019;s warranty expires.</li></ul><hr data-start="2160" data-end="2163"><h3 data-start="2165" data-end="2179" id="questions">Questions?</h3>Contact us anytime if you need help picking the right coverage or filing a claim - <a href="mailto:support@apexsimracing.com">support@apexsimracing.com</a>

Protect Your Gear: CPS Warranty Explained

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